Responsible Gaming at 789q – Play Safe in Pakistan

Our Commitment to Responsible Gaming

At 789q, we genuinely care about the wellbeing of every player on our platform. Online gaming — whether that is slots, live casino, fish games or betting on cricket and the Pakistan Super League — is meant to be a fun, relaxing activity. The moment it stops being that, it becomes a problem, and we take that seriously.

We believe responsible gaming is not just a page on a website. It is a set of real commitments backed by practical tools and accessible support. 789q does not encourage players to chase losses, increase stakes to recover money or treat gaming as a source of income. These are clear lines we will not cross in our promotions, communications or game design.

Our platform is exclusively for adults aged 18 and above. We have age verification in place during registration and we take reports of underage access seriously. If you suspect a minor is using your device to access 789q, contact support immediately and we will take action.

This page is your central reference for everything related to safe gaming on 789q. Read through it, bookmark it, and reach out to our team if you have any questions or concerns — however small they seem.

Healthy Gaming Guidelines

The vast majority of people who play on 789q do so responsibly — they enjoy a session, stay within their budget and move on. Keeping gaming healthy is mostly about having a few good habits in place before you start. Here are the guidelines we recommend to every player:

• Set a PKR budget before you play. Decide how much you are comfortable spending in a session and treat that amount as your entertainment spend — not an investment you expect to get back.
• Set a time limit. It is easy to lose track of time when you are enjoying a game. Decide how long you will play — 30 minutes, an hour — and stick to it. Use your phone timer if it helps.
• Never chase losses. If you have reached your budget for the session, stop. Depositing more PKR in an attempt to win back what you lost is one of the most common patterns that leads to problem gambling.
• Do not play when you are upset, stressed or tired. Gaming when you are in a bad mental state often leads to poor decisions and spending more than you intended. Come back when you are in a clear headspace.
• Take regular breaks. Step away from the screen every 30–45 minutes. Grab some chai, stretch, chat with someone. It keeps gaming in perspective.
• Keep gaming separate from your daily responsibilities. Never let gaming sessions eat into time you need for work, family or sleep.
• Never borrow money to fund your gaming. Playing with borrowed money — whether from a friend, family member or any credit facility — is a clear warning sign that gaming has moved beyond entertainment.
• Understand that outcomes are random. Slots, casino games and betting results are determined by chance. There is no system, strategy or pattern that guarantees a win. Past results do not influence future outcomes.

If you follow these guidelines consistently, gaming on 789q will remain what it is meant to be: a straightforward, enjoyable way to spend your leisure time.

Warning Signs to Watch For

Problem gambling does not appear overnight. It usually develops gradually, and many people do not recognise the signs in themselves until things have gone quite far. Being honest with yourself about the following warning signs is an act of strength, not weakness.

Take a moment to reflect on whether any of the following apply to you:

• You spend more PKR on gaming than you originally planned, regularly.
• You find yourself thinking about gaming constantly — planning your next session, calculating what you could win, or replaying losses in your head.
• You feel restless or irritable when you try to cut down or stop gaming.
• You have tried to control, cut back or stop gaming without success.
• You are using gaming as a way to escape problems, stress, loneliness or anxiety.
• You lie to family members or friends about how much time or money you spend on gaming.
• You have borrowed money, sold belongings or delayed paying bills to fund gaming.
• Gaming has caused you to miss work, neglect family responsibilities or lose sleep.
• After losing, you feel a strong urge to deposit more PKR immediately to try to win it back.
• You feel that gaming is the main thing that makes you feel excited or happy.

Self-Management Tools on 789q

789q provides account management tools that put you in control. These tools are available to every registered player and can be activated through your account settings or by contacting support. There is no fee, no waiting period for activation and no judgement attached to using them.

To activate any of these tools, go to your account settings or contact the 789q support team via live chat. Limits you set can be lowered at any time. Increasing a limit or removing a cooling-off period takes effect after a short cooling-off window to prevent impulsive decisions in the heat of the moment.

Protecting Underage Players

789q is strictly for adults aged 18 and above. We have a zero-tolerance policy on underage gaming. During registration, players are required to confirm their age and identity. We carry out verification checks before processing significant withdrawals, and any account found to belong to a minor is closed immediately with all funds returned.

If you share your device with family members — including younger siblings or children — please take practical steps to prevent them from accessing your 789q account:

• Always log out of your 789q account when you finish a session, especially on shared devices.
• Do not save your login credentials in a browser that others can access.
• Use screen lock, PIN or biometric authentication on your mobile device.
• If you use a shared family computer, consider using a separate browser profile with a password.
• Talk to young people in your household about age restrictions on gaming platforms in an age-appropriate way.

If you believe a minor has accessed your 789q account, contact support immediately. We will investigate, take protective action and guide you through securing your account.